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We created a « Policy and Confidentiality » to demonstrate our strong commitment to confidentiality of our customers. The following shows our practices in gathering and disseminating information to our website.
By ordering our products, we must gather the name of the buyer, email address and shipping address and this information serves only to establish the billing for products that you ordered. The information on your credit card number and expiration date is collected by our credit card provider Internet Secure Inc. For more information, see « Policy and Confidentiality » of our credit card provider to https://www.elavon.ca/resources/privacy-pledge.Winfly Informatique will employ all its efforts to comply with the limits of this « Policy and Confidentiality ».
No software is refundable after delivery, which means for a software downloaded said after the software is registered, there will be no refund. For software by mail after it is out of the warehouse, he can no longer be refundable. All software is not yet delivered can be reimbursed but some fees may apply. This policy is not applied during the free trial of the software.
For download with an activation key a representative will contact you within a maximum of 1 working day and for sent by mail please allow for delivery within 10 working days.
Our site provides users the possibility to receive communications from us, by subscribing to our mailing list. Users can decide to remove themselves from our mailing list at any time.
This policy is applied to the following : Canada, United States and all the other countries.